Privacy Policy – KittyHug

Last Updated: 01/10/2025

At KittyHug.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

We collect personal details when you register, place an order, or contact us:

  • Name
  • Phone number
  • Email address
  • Shipping/billing address
  • Payment information (processed via secure payment gateways — we do NOT store card details)

b) Non-Personal Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on pages
  • Cookies and tracking technologies

c) Order & Transaction Information

  • Products purchased
  • Order value
  • Delivery details
  • Payment status

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Improve user experience
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website performance
  • Send promotional offers (only with your consent)
  • Prevent fraud and enhance security

3. Cookies & Tracking Technologies

We use cookies to:

  • Store user preferences
  • Maintain login sessions
  • Track website performance
  • Analyse user behavior
  • Improve personalized recommendations

You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Courier partners (for shipping orders)
  • Payment gateways (for processing payments)
  • Marketing tools (only if you opt-in for promotions)
  • Analytics providers (Google Analytics, Meta Pixel)

We ensure all partners follow strict data protection standards.

5. Payment Security

All payments on KittyHug.in are processed through trusted and secure payment gateways.

We never store:

  • Debit/credit card numbers
  • CVV
  • Banking passwords

Your transactions are protected with industry-standard encryption.

6. Data Protection & Security

We implement strong security measures to protect your information, including:

  • SSL encryption
  • Secure servers
  • Limited access controls
  • Regular security audits

However, no online platform is 100% secure. Users are encouraged to keep login credentials confidential.

7. Your Rights

As a user, you have the right to:

  • Access the information we store
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

Please review their policies before providing personal information.

9. Children’s Privacy

KittyHug.in does not knowingly collect information from children under the age of 13.
If you believe a child has provided us personal data, contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

📞 Mob: +91 82176 36413
📧 Email: info@kittyhug.in
📍 Address:
9th, 2nd Main Rd,
Remco Bhel Layout, BEML Layout,
Rajarajeshwari Nagar,
Bengaluru, Karnataka 560059